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FAQ

Below are some of our most frequently asked questions. If you have any other questions please do use the contact form and a member of the relevant team will be in touch as soon as possible.

    How do I register?

    You can book your places via this website or by calling a member of the team on 0203 770 6571.

    How much does it cost to attend?

    Private Sector - £299, Public Sector - £249, Charity Rate - £199.

    How can I pay for my place?

    When you complete the booking form you will be given a choice between two payment options – either by invoice or credit/debit card. If you operate a PO system, you can either provide this at point of booking or within seven days of the booking date.

    What’s included in the price?

    The price includes access to all content sessions onsite, including keynotes, seminars and streamed content; refreshments throughout the day including breakfast and lunch; access to the exhibition floor to meet suppliers and network with other visitors; and access to all available presentations post event.

    Cancellation policy

    Cancellations must be received in writing by replying to the booking confirmation email a minimum of 30 days before the date of the conference and will be subject to a £99+VAT administration fee. Cancellations received after this time or not put in writing will be subject to the full delegate fee, which will also be charged in the event of non-attendance. Substitutions may be made at any time by replying to the booking confirmation email.

    Is this conference open to the private sector?

    Delegate places are available to the private sector for £299. The majority of private sector attendance at the event is made available through exhibition and sponsorship options.

    Where is the event held?

    The event will be held at the centrally located Victoria Park Plaza. Directions and the full address can be found under the visit tab of the main menu.

    How do I get access to the presentations post event?

    Available presentations will be uploaded to the website and a link will be sent out within a couple of days of the event. Please note that not all presentations maybe available as some speakers request that their presentations aren’t shared.

    Changes to the agenda

    Occasionally speakers and content may change before the event date due to policy updates or speaker unavailability. We will always try to keep this to a minimum.

    I’m interested in speaking, who do I contact?

    Simply complete the form on the contact us page and a member of the team will get in touch shortly to discuss any opportunities.